5 days left · Solicitation · Washington, DC

IT MANAGED SERVICE PROVIDER

UNITED STATES HOLOCAUST MEMORIAL MUSEUM — USHMM PROCUREMENT DIVISION

NAICS 541513 No Set aside used managed servicesitsmhelpdeskit supportmsp

BidQuill brief

United States Holocaust Memorial Museum in Washington, DC seeks an IT managed service provider to deliver comprehensive technical support and ITSM-based services across employees, volunteers, and contractors.

The Museum requires a managed service provider (MSP) to deliver IT managed services including customer-oriented technical support and IT Service Management (ITSM) framework implementation for all personnel.

What you'll need

Must be an innovative managed service provider with demonstrated expertise in ITSM frameworks or equivalent
Must demonstrate ability to provide high-quality, customer-oriented technical support
Must support all personnel types including employees, volunteers, and contracting staff

Ideal bidder: Established IT managed service providers with ITSM certification or framework experience, particularly those with public-sector or mission-driven nonprofit experience.

Est. value: Not stated

Solicitation #	95476726R0071
Notice type	Solicitation
NAICS	541513
Set-aside	No Set aside used
Place of performance	Washington, DC
Response deadline	2026-06-18 17:00
Posted	2026-05-19

View & bid on SAM.gov → Contact: magreen@ushmm.gov

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