Cancellation & Refund Policy

We keep this simple: cancel anytime, no long-term commitment.

Canceling

You can cancel a paid plan yourself at any time from your billing portal — use the "Manage billing & cancel" link on your Bid Assist dashboard, or contact us and we'll do it for you. When you cancel:

• Future charges stop immediately.
• You keep access through the end of the billing period you've already paid for.
• Your plan then drops to Free — you'll still get the free weekly digest unless you unsubscribe.

Refunds

Because plans are billed monthly and you can cancel anytime, we generally do not provide prorated or partial refunds for the current billing period. However:

• Billing errors — if you were charged in error (e.g., double-billed, or charged after a cancellation), email us and we'll refund it promptly.
• Goodwill — if something went genuinely wrong, reach out. We're a small team and we'd rather make it right than leave you unhappy.

How to request

Email support@bidquill.com from the address on your account (or tell us which address you used). We aim to respond within 1 business day.

This policy applies to monthly plans. Any annual or custom arrangements are handled case by case as stated at purchase.